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Return Policy |
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We want you to be happy with your purchase. Within 14 days of purchase, we accept returns on non-sale and non- damaged items that are unworn with original tags for full refund to your credit card as long as they are not marked FINAL SALE online. All returns must be postmarked within 14 days. Returns sent after this time will not be honored - no exceptions.
Refunds will be processed within 3 - 5 business days of receiving your return. Refunds can only be processed to the same credit card used for your purchase. Shipping charges are not refundable.
SALE ITEMS can be returned for online store credit only. Upon receiving the returned merchandise, we will email a code to be used toward your next online purchase. Undergarments and FINAL SALE items CANNOT be returned for credit or exchange, absolutely NO EXCEPTIONS.
CANADA ORDERS are exchangeable for store credit only. Due to exchange rate differences and transit times we cannot offer refunds. For exchanges, Unbuttoned Maternity will cover the cost of re-shipment. For returned goods, Unbuttoned Maternity will email a Merchandise Credit to be used at anytime. If you have any questions regarding our Return Policy on CANADA orders please call us at 1-800-691-6269 or 201-894-8002.
Return Procedure
STEP 1 - Pack the merchandise to be returned.
STEP 2 - Write reason for return next to the item on your invoice, or a copy of the invoice, and pack it in the box. Please make sure that your name, address, phone number and e-mail address are included.
STEP 3 - Peel off the original shipping label and send taped up package back to Unbuttoned Maternity, 40 Bergen St, Englewood NJ, 07631 Unbuttoned Maternity is not responsible for non-insured items, we recommend sending back all return in a trackable and insured method.
STEP 4 - When we receive your return package we will e-mail you a reply with the status of your credit or exchange.
Questions regarding returns/exchanges can be directed to info@unbuttonedmaternity.com or call 201.894.8002
GIFT CARDS & E-GIFT CARDS are refundable for MERCHANDISE ONLY and must be used within 18 months of the purchase date.
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